Sell me stuff! E-mail
Tuesday, 17 November 2009 14:00

shopping

I hardly ever go shopping for stuff.  Stuff that isn't food, that is.  I hate it.  It's enough to be a big breasted non stick insect to make clothes shopping a depressing and confidence destroying activity, but wandering round the shops in Lisbon is made all the worse for the shop workers who don't want to sell a girl anything if she's not famous, glamourous or one of her friends.  Occasionally with a little time to kill, I walk round Lisbon shops, looking in windows, spotting little things inside and being tempted by little objects of shoe desire and the rare bit of clothing that might suit me or even fit me properly, and am often stopped in my tracks by sullen, grumpy, judgmental shop staff.  I don't want to go in their shop if, as I've approached the door, they've just stood on the doorstep, smoking a fag, and given me the obligatory Portuguese "down to the shoes, up to the hairdo, down to the shoes again" scrutiny, followed by a scowl.  I'm not going to give them my money.  I'm not going to give them the time of day.... and there goes the beautiful pair of FLY shoes that I covet and might have bought on an expensive impulse.

In the last few years, there has been a marked change in treatment of the punter by shop staff here in Grand Lisbon, but it is mostly only where there are brazilians employed or in the multinational chains that this has happened, where you can tell there is a large corporate baseball bat behind the counter, saying "BE NICE OR YOU'RE OUT".  Buying a phone is usually a pleasant operation now, or going into Natura to buy pseudo-ethnic stuff (if only it would damn well fit), and my favourite is the Nespresso store.  You can almost feel the multinational force-field as soon as you walk in the door, and the staff treat we customers, we who have been sucked into the [delicious] Nespresso vortex of fashionable nonsense, almost reverentially.  It pleases me, as I shoot in there to pick up my fix, dress ed not as glamourously as the Portuguese deem to be respectable for an almost 40 year old, to be received graciously, GRACIOUSLY, by a young attendant, smiling, gently welcoming, head bobbing and with their hands clasped together, and not stuck akimbo on their hips, annoyed to be bothered by yet another someone who pays their wages.

Leave behind the big corporations, though, and you are lost to the grumpy misanthropes who don't like you, don't want to leave their mobile phone call for you, don't want to help you with anything and don't seem to want your money.

I've been looking for a newish car recently.... dreading it, as my only experience of car salesmen is in the UK, a bunch of pushier, more annoying, slipperier people one is unlikely to meet outside of an estate agent's office.  But having visited several car stands in the last couple of weeks, it struck me that not one of them has tried to SELL me anything.  I have a certain idea of what I want, but when I have gone in to ask the reticent looking blokes behind the desks looking at porn on their laptops if they have a fluffy pink three wheeler that runs on potato peelings, not one of them has said "No, luv, but I do have a velveteen green one, or maybe I can interest you in a car that has FOUR wheels?  They really are fashionable this season...." or anything, just "no, we don't have one like that" or "yes.  it's here" without even asking if I'd like a closer look or a test drive or to buy the damn thing.

It's a wonder anyone ever buys anything really.  It's a wonder the smaller boutiques keep going.  It's a wonder I have ANY shoes.  Oh, I remember.  I bought the last lot in Scotland, from a very nice Polish lady.

Trackback(0)
Comments (8)add comment
0
...
written by stephen , November 17, 2009

Your shop assistants there sound like a bunch of miserable gits. Wonder why they're like that...


0
...
written by Bauke , November 17, 2009

THIS.

I made myself a new rule for cafés:

If I go into a café and the person attending doesn't acknowledge me within 20 seconds, I go to the next one. It's not like there isn't one down the street. (Of course I allow them to help other people first, but cleaning the sink or the coffee cups is NOT more important than your customer.)

One girl asked me if I wanted anything when I was already halfway out the door. Too little, too late.

A friend of mine used to run a bar in the Algarve. He basially told his staff 2 things:

1) "Efficiency = Happy customers = More tips & More profit for me = Better wages."
2) "Be nice or get out"



0
...
written by Sarah , November 17, 2009

Customer service is so bad here. So so bad. I perpetually get the feeling that shop girls and the like are doing me a great favor by allowing me to browse their merchandise.

I recently became a member of the Nespresso Club at Corte Ingles and felt like I'd ingested quaaludes, so unaccustomed was I to the ass-kissing.




0
...
written by lucy , November 17, 2009

well, i'm turning into a very grumpy old woman... I'm going to use your tactics, Bauke, .... and more.

bring on the arse kissing!



0
...
written by claudia , November 17, 2009

*sigh* the people who work in these places are the same people who complain about politicians and the ENTIRE rest of the country not working... and how everyone else is wrong etc.

Can we phisically wave money at them and then slowly retract our steps to the shop door and leave? Or would that still be too subtle?




0
...
written by Lucy , November 18, 2009

Oh, I'm going to do THAT


0
...
written by Chris , November 27, 2009

Have you to buy or sell your stuff on RillaBay. http://www.rillabooks.com/classifieds


0
...
written by Renato , December 04, 2009

You just wanted an excuse to say "big breasted" and multiply your visitors by 10. I'm not fooled by your ways, madam.



Write comment
smaller | bigger
 

busy
 

a note to newcomers

However you have found this brain dump of mine please note that:
a. this is a blog.  It is a bit of fun.  It is written on a certain day then left behind, I never go back and edit... ANYTHING.
b. before you take it upon yourself to tell me off for being misanthropic and awful, first, remember you might be missing something in my ridiculous writing, second, stop going out of your way to be offended and go and find some mermaids and fluffy things to look at.
c. then again, if you're moved to express your contempt of me, then good... at least I have moved you to SOMETHING.
d. that is all.
RocketTheme Joomla Templates